Orders will typically ship within 1 - 2 business days unless an item is backordered. If your item is backordered we will notify you. Please make sure that all the information you provide is complete and accurate to avoid any delays in shipping.
Sales TaxFor Colorado Residence only; FrogWorks, Inc. charges sales tax for products ordered on this website based on the applicable state sales tax rate for the location to which the order is being shipped.
Return PolicyThank you for shopping with FrogWorks, Inc. we appreciate your business. Please inspect your order carefully once it is received for damage that may have happened during shipping and for accuracy of the order. If you encounter a problem please contact us immediately so that we can make it right as quickly as possible.
We have a 14 day return policy. All returned products must be unused, in resalable condition, and come with the original packaging. FrogWorks’s essential oils can only be returned if the protective seal is not broken.
To make a return; all customers must contact us to receive a Return Merchandise Authorization (RMA) number prior to returning any product(s). We will not be able to accept any product(s) if it does not have an RMA number. All returns are subject to a 20% restocking fee. Original shipping charges will not be refunded. Customer pays return shipping charges on all returns.
Registering for ClassesLive courses at Kaeru Studio:
FrogWorks requires a 50% deposit to hold your space in the class.
You must register within 4 days of the course.
We require a 48 hour cancellation notice in order to get a full refund. If we do not receive a 48 hour cancellation notice you will only receive a 50% refund.
FrogWorks requires full payment for our home courses.
If you are not happy with the home course you have purchased please return within 7 days of purchase. All home course returns are subject to a 20% restocking fee. Original shipping charges will not be refunded. Customer pays return shipping charges on all returns.